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Last modified: Thursday, 17 April 2025, 11:38 AM
COMPLIANCE MANAGER
PACKAGES & SERVICES
GoodX Compliance Manager Packages
*Enjoy FREE hosting as an exclusive benefit of being an existing GoodX Software Practice Management client.
PACKAGE 1
Compliance Core
GoodX Web Compliance Manager Only
✓
Installation & Configuration
✓
5-User Configuration
✓
Compliance Training & Support
(2 hours)
R2 400
excl VAT
ONCE OFF FEE
PACKAGE 2
Compliance Plus
GoodX Web Compliance Manager + Documentation & Templates
✓
Installation & Configuration
✓
5-User Configuration
✓
Compliance Training & Support
(4 hours)
✓
Documentation, Posters & Templates
(SOPs with relevant forms, posters, general documents, and self-customisable templates)
View table below to see which templates and documentation are included in this package.
R6 000
excl VAT
ONCE OFF FEE
PACKAGE 3
Compliance Complete
GoodX Web Compliance Manager + Documentation & Templates + Gap Analysis & Report
✓
Installation & Configuration
✓
5-User Configuration
✓
Compliance Training & Support
(4 hours)
✓
Documentation, Posters & Customised Templates
(SOPs, forms, posters, documents, templates. Includes all documentation and customisation up to the agreed time cap. Thereafter, additional customisation is charged per hour.)
View table below to see which templates and documentation is included in this package.
✓
Gap Analysis
(16 Hours - Online)
- Audit of current practice policies, SOPs, statutory documentation and forms
- Review and assessment of compliance audit findings
- Management feedback report with a corrective action plan for non-compliant items
R16 500
excl VAT
ONCE OFF FEE
Monthly
Monthly Compliance Manager Fee
Your monthly Compliance Manager licence and support services.
Licence
- Compliance Module Licence
- Enjoy 2 FREE hours per month of Compliance Support for your first 3 months.
Monthly Licence
R650
excl. VAT
Hosting & Technical Support
- Technical Support (1 hour per month)
- FREE for existing GoodX Software Practice Management clients.
- A monthly hosting and technical support fee applies to non-GoodX Software Practice Management clients.
Monthly Fee
R300
excl. VAT
FREE for existing GoodX clients
Documentation & Templates
This table outlines the documentation, posters and templates included in each package.
| Type | Document Name | Included in Package | ||
|---|---|---|---|---|
| Core | Plus | Complete | ||
| Poster | How to handrub | ✓ | ✓ | ✓ |
| Poster | How to handwash | ✓ | ✓ | ✓ |
| Poster | Needle prick injury / blood or body fluid exposure process | ✓ | ||
| Poster | Triage protocol - Nurse / Dr responsibilities: Adult | ✓ | ✓ | |
| Poster | Triage protocol - Nurse / Dr responsibilities: Child | ✓ | ✓ | |
| Poster | Triage protocol - Reception responsibilities | ✓ | ✓ | |
| Poster | POPIA Act summary | ✓ | ||
| SOP | Safe injection practices | ✓ | ✓ | |
| SOP | Surgical procedures | ✓ | ✓ | |
| SOP | Conducting health research in the healthcare facility | ✓ | ✓ | |
| Document | Appointment letter: Fire Fighter | ✓ | ||
| Document | Appointment letter: First Aider | ✓ | ||
| Document | List of required building signage | ✓ | ||
| Document | Section 16.1 Record of statutory responsibility | ✓ | ||
| Document | Section 16.2 Appointment letter | ✓ | ||
| Document | Section 17.1 Appointment letter | ✓ | ||
| Form | Event register | ✓ | ✓ | |
| Form | Procedural consent | ✓ | ✓ | |
| Form | Research: Participant information sheet | ✓ | ✓ | |
| Form | Research: Participant consent form | ✓ | ✓ | |
| Form | Triage protocol calculating TEWS | ✓ | ✓ | |
| Form | Autoclave quality control record | ✓ | ||
| Form | Fridge daily temperature record | ✓ | ||
| Form | Medication storage area daily temperature chart | ✓ | ||
| Form | POPIA form 2 - Request for correction or deletion of personal information | ✓ | ||
| Form | PAIA form 2 - Request for copies of records | ✓ | ||
| SOP | Complaints management | ✓ | ✓ | |
| SOP | Urgent care triage and patient prioritisation | ✓ | ✓ | |
| SOP | Event reporting and management | ✓ | ✓ | |
| SOP | Adverse drug reaction and emergency trolley management | ✓ | ✓ | |
| SOP | Preventative maintenance plan and Schedule for medical equipment | ✓ | ✓ | |
| Document | SHE Rep monthly checklist | ✓ | ||
| Document | OHS Policy statement | ✓ | ||
| Document | Working sheet HIRA / SHEMP | ✓ | ||
| Document | PAIA manual example | ✓ | ||
| Document | Privacy notice (Handout) | ✓ | ||
| Document | Privacy notice (Display) | ✓ | ||
| Form | Emergency trolley daily check log | ✓ | ✓ | |
| Form | Linen count sheet | ✓ | ||
| Form | First aid box monthly checklist | ✓ | ||
| Form | Confidentiality undertaking by staff | ✓ | ||
| SOP | Health records and informed consent management | ✓ | ||
| SOP | Infection prevention and control | ✓ | ||
| SOP | Decontamination and sterilisation of instruments | ✓ | ||
| SOP | Occupational health and safety and facility management | ✓ | ||
| SOP | Healthcare waste management | ✓ | ||
| SOP | Stock management | ✓ | ||
| SOP | Management of occupational injuries and diseases | ✓ | ||
Additional Services
Extend your compliance support with additional services.
Additional Training
- Online training sessions can be booked.
Price
R650
excl. VAT per hour
Staff Compliance and Process Training (Full Day – 8 hours, Online)
- Digital training to prepare staff for inspections, including guidance on inspection readiness and how to confidently respond to common inspector questions.
- Available as an in-person service upon request. Excludes travel and travel-related expenses.
Price
1–4 Staff Members
R1 300 excl. VAT per person
5+ Staff Members
R850 excl. VAT per person
Gap Analysis (16 hours, Online)
- Audit of current practice policies, SOPs, statutory documentation and forms.
- Review and assessment of compliance audit findings.
- Management feedback report with a corrective action plan for non-compliant items.
- Available as an in-person service upon request. Excludes travel and travel-related expenses.
Price
R8 800
excl. VAT
Annual Review (20 hours, Online)
- Review all SOPs and supporting documentation to ensure they are accurate, up to date and aligned with applicable requirements.
Price
R11 000
excl. VAT
HIRA / SHEMP Register Management (8 hours, Online)
- Assist with setting up the risk register, assessing and scoring risks, and transferring identified risks to SHEMP for ongoing management and control. Includes updating the register following incidents and conducting an annual review.
Price
R4 500
excl. VAT
Documentation / Templates
- Documentation and templates can be purchased individually.
- Please request a quote from our team for any additional documentation or templates required from the Documentation Table on this page.
Pricing
Quote
Request a quote for individual documents or templates